Welcome to Cannavera & Co (Pty) Ltd.

Important Notice

These Terms & Conditions set out the terms that apply when you access our website, use our services, or purchase products from Cannavera.

By using this website or placing an order, you acknowledge that you have read and understood these Terms & Conditions and agree to be bound by them, together with our Privacy Policy, Returns & Refund Policy, and Shipping & Delivery Policy.

These Terms are intended to provide clear information about how our website and online store operate, including orders, payments, delivery, returns, product use, and your rights as a consumer.

Nothing in these Terms is intended to remove, restrict, or exclude any rights or protections you have under applicable South African law.

Cannavera & Co (Pty) Ltd
Registration No. 2026/573201/07
Email: hello@cannavera.co.za

1. Using our website

By accessing this website you confirm that you are 18 years of age or older and that any information you provide is accurate and complete. You agree not to misuse the site, attempt to gain unauthorised access, or interfere with its normal operation.

2. Products & availability

Our products are CBD wellness goods intended for adults 18+. All products are subject to availability. We reserve the right to limit quantities, withdraw products, or correct errors in pricing or description at any time before an order is accepted.

3. Orders

An order placed through our online store constitutes an offer to purchase. An order is only accepted once we confirm it and payment is processed. We may decline or cancel an order at our discretion, in which case any amount paid will be refunded in full.

4. Pricing & payment

Prices are shown in South African Rand (ZAR) and include applicable VAT where required. Payment is processed securely via our payment provider. Membership discounts and loyalty rewards are applied as described on the Membership page.

5. Delivery & collection

Delivery options, fees and timeframes are set out in our Shipping & Delivery Policy. Collection is available from our Durbanville boutique during opening hours.

6. Age & eligibility

You must be 18 years or older to register, place an order, or use our services. By ordering, you confirm you meet this requirement.

7. Product use & health

Our products are not intended to diagnose, treat, cure or prevent any disease. They are not a substitute for professional medical advice. Consult a healthcare professional before use, especially if pregnant, nursing, or taking medication. Keep out of reach of children.

8. Returns & refunds

Our return process is set out in our Returns & Refund Policy, which forms part of these Terms.

9. Intellectual property

All content on this website — including branding, text, imagery and design — is owned by or licensed to Cannavera & Co (Pty) Ltd and may not be reproduced without our written permission.

10. Privacy

We handle your personal information in line with the POPI Act. Full details are available on request from hello@cannavera.co.za.

11. Limitation of liability

To the fullest extent permitted by law, Cannavera & Co (Pty) Ltd shall not be liable for any indirect or consequential loss arising from the use of our website or products. Our liability is limited to the value of the order in question.

12. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date above reflects the most recent revision. Continued use of the site after changes constitutes acceptance of the updated Terms.

13. Governing law

These Terms are governed by the laws of the Republic of South Africa. Any dispute will be subject to the jurisdiction of the courts of South Africa.

14. Contact

For any questions about these Terms, email hello@cannavera.co.za or visit our Contact page.